1800 180 6365
Loan support and customer complaints
Email customer care ↗HELP & CUSTOMER PROTECTION
Help with your loan.
A clear path to resolution.
Get help with repayments, loan questions or concerns about your experience. Find customer care, our grievance officer and the steps for escalating a complaint.
0141 2700233
General and institutional inquiries
[email protected] ↗GRIEVANCE REDRESSAL
A clear path to getting heard.
Raise your concern with Digamber
Contact your branch or write to our Principal Nodal Officer. Include your name, contact details, loan reference and a brief description. Keep a copy of your complaint.
Dharmendra Kumar JangidPrincipal Nodal Officer[email protected]1800 180 6365
Write a complaint (opens in a new tab)Digamber Capfin Limited, J 54–55, Anand Moti, Himmat Nagar, Gopalpura, Tonk Road, Jaipur 302018.
Escalate through RBI’s complaint process
If you receive an unsatisfactory response, your complaint is rejected, or no reply is received within 30 days, you may approach RBI under the applicable Ombudsman Scheme, subject to its eligibility and time limits.
RBI’s 2026 Scheme took effect on 1 July 2026. Filing a complaint through RBI CMS is free.
STAY INFORMED. STAY SAFE.
Verify before you trust.
Use official channels
Digamber Capfin Limited is not associated with unrelated lending apps using “Loan Mitra” or with “Digamber Micro Limited Company”. Be cautious of people promising loans in these names.
Do not share OTPs, PINs or passwords. Verify representatives and payment instructions with customer care before paying.
Read the company’s public notices (opens in a new tab)धोखाधड़ी से सावधान रहें
“दिगम्बर माइक्रो लिमिटेड कंपनी” या “Loan Mitra” नाम के किसी असंबंधित ऐप से दिगम्बर कैपफिन लिमिटेड का संबंध नहीं है। किसी व्यक्ति या भुगतान अनुरोध की पुष्टि करने के लिए ग्राहक सेवा से संपर्क करें।
अपना OTP, PIN या पासवर्ड किसी को न दें। सहायता के लिए 1800 180 6365 पर कॉल करें।
USEFUL LINKS
Your information. Within reach.
Fair Practices Code (opens in a new tab)Customer grievance policy (opens in a new tab)Published recovery-agent register (opens in a new tab)Customer awareness guide (opens in a new tab)Sachet — RBI portal (opens in a new tab)Official EMI payment portal (opens in a new tab)
External payment and complaint portals have their own terms and privacy policies.